Privacy Policy

At VIKRN, your privacy matters. This policy explains how we collect, use, and protect your personal information when you visit our store or make a purchase.

Information We Collect

When you visit or purchase from VIKRN, we may collect the following:

• Contact information: name, email address, phone number, billing and shipping address
• Payment information: credit card details (processed securely — we never store raw card data)
• Order information: products purchased, order history, transaction records
• Device information: IP address, browser type, operating system, referring URLs
• Cookies and tracking data: browsing behavior on our site

How We Use Your Information

• To process and fulfill your orders
• To communicate order confirmations, shipping updates, and support responses
• To send marketing communications (only with your consent)
• To improve our website, products, and customer experience
• To detect and prevent fraud
• To comply with legal obligations

Cookies

We use cookies and similar tracking technologies to enhance your experience on our site. Cookies help us remember your preferences, analyze traffic patterns, and serve relevant advertising. You can control cookie settings through your browser at any time.

Third-Party Sharing

We do not sell your personal data. We may share information with trusted third parties only as necessary to operate our business:

• Shopify — our ecommerce platform
• Payment processors — Stripe, PayPal, and other payment partners
• Shipping carriers — to fulfill and track your orders
• Marketing platforms — Meta, Google (for advertising, only with consent)
• Analytics tools — Google Analytics, to understand site usage

All third parties are bound by their own privacy policies and applicable data protection laws.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Order data is typically retained for 7 years for tax and accounting purposes.

Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data. To exercise any of these rights, email us at support@vikrn.com.

Data Security

We implement industry-standard security measures including SSL encryption, secure payment processing, and restricted access to personal data. However, no transmission over the internet is 100% secure.

Children's Privacy

Our website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

Contact Us

For privacy-related questions, contact us at support@vikrn.com or +1 251-315-5325.